Privacy Policy & Terms of Service
Last Updated: June 18, 2026
Welcome to Metro Concrete Lifting. We value your privacy and are committed to protecting the personal information you share with us. This page outlines how we collect, use, protect, and handle your data when you visit our website (https://metroconcretelifting.net/) or engage with our concrete leveling, stabilization, and repair services.
By using our website, requesting a quote, or communicating with us, you agree to the practices described in this policy.
1. Information We Collect
We only collect information necessary to provide you with accurate, concrete lifting estimates and high-quality services.
- Personally Identifiable Information: This includes your name, email address, phone number, and physical property address, which you voluntarily provide via our contact forms, quote request tools, or over the phone.
- Usage Data & Analytics: We automatically collect basic analytical data when you browse our site, such as your IP address, browser type, pages visited, and the duration of your visit. This helps us optimize our website for a better user experience.
2. How We Use Your Information
Metro Concrete Lifting uses your data exclusively to conduct business and provide customer service. We use it to:
- Schedule site inspections and provide accurate job estimates.
- Execute concrete lifting, void filling, and joint stabilization services.
- Send appointment reminders, service updates, and follow-up invoices.
- Respond directly to your customer support inquiries.
3. SMS/Text Messaging Compliance & Policy
If you provide your mobile phone number on our website contact or quote forms, you explicitly consent to receive transactional text messages from Metro Concrete Lifting (such as appointment confirmations, scheduling updates, and project photos).
- Message & Data Rates: Standard message and data rates applied by your mobile carrier may apply. Message frequency varies based on your project schedule (typically 1–3 messages per booking).
- Opt-Out/Stop Instructions: You can opt out of our text messaging service at any time. Simply reply STOP or CANCEL to any text message you receive from us. After unsubscribing, you will receive one final confirmation text.
- Non-Sharing Clause: We respect your text messaging privacy. Metro Concrete Lifting does not sell, rent, lease, or share mobile numbers or SMS consent data with third parties or affiliates for marketing or promotional purposes under any circumstances.
4. Cookies and Tracking Technologies
Our website uses “cookies” (small text files saved to your device) to analyze web traffic and personalize your browsing experience. Cookies help us see which pages are most useful to our local visitors. You can choose to accept or decline cookies through your individual web browser settings; however, disabling them may limit some interactive features of our site.
Metro Group
5. Data Security
We protect your personal data using reliable administrative, physical, and electronic security measures. Access to your personal details is restricted to authorized employees who require the information to perform project evaluations or operations.
- Please note: While we use commercial standard safety measures, no method of transmission over the internet or electronic storage is 100% secure.
6. Third-Party Links
Our website may contain links to industry partners, suppliers, or informative blog resources. Once you use these links to leave our site, please note that we do not have control over those external websites. We are not responsible for the privacy policies or content of any third-party websites.
7. Changes to This Policy
Metro Concrete Lifting reserves the right to update this policy page at any time to reflect operational, legal, or regulatory changes. Any updates will be immediately published on this URL with a revised “Last Updated” date at the top.
8. Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or how your data is handled, please reach out to us directly through the contact channels provided on our main website.